Restaurant Server

Nassau, New Providence, Bahamas

Full Time

Experienced

Restaurant Server

Department: Food Experience – Full Service Restaurant

Location: Harvest in the Gardens (HITG), Nassau, Bahamas

About Harvest in the Gardens

Harvest in the Gardens (HITG) is a hospitality destination where exceptional dining, immersive entertainment, meaningful community, and genuine hospitality come together to create unforgettable experiences.

Our Full Service Restaurant is designed to provide guests with an elevated dining experience where exceptional food, attentive service, and meaningful hospitality come together. Every interaction is an opportunity to create lasting memories, and our Restaurant Servers are at the heart of that experience.

Position Overview

The Restaurant Server is responsible for delivering exceptional table service by providing attentive, knowledgeable, and personalized hospitality throughout every guest's dining experience.

Reporting to the Full Service Restaurant Team Lead, this role guides guests through the menu, delivers food and beverages accurately, anticipates guest needs, and creates memorable dining experiences through outstanding service. Restaurant Servers work collaboratively with Hosts, Bartenders, Food Runners, Bussers, and the Culinary Team to ensure seamless restaurant operations.

Key Relationships

Reports To

Full Service Restaurant Team Lead

Collaborates With

Restaurant Hosts
Bartenders
Food Runners
Bussers
Culinary Team
Venue Services
Guest Experience Team
People & Talent

Areas of Stewardship

Guest Experience Stewardship

The Restaurant Server is responsible for providing attentive, personalized, and memorable service throughout every stage of the guest's dining experience.

Responsibilities include:

Welcome guests warmly and introduce yourself professionally.
Guide guests through the menu and answer questions confidently.
Offer recommendations on food, beverages, and daily specials.
Accurately take and enter food and beverage orders.
Deliver food and beverages promptly and professionally.
Check on guests throughout their meal to anticipate and respond to their needs.
Resolve guest concerns promptly or escalate them appropriately.
Present checks accurately and process payments efficiently.
Thank guests sincerely and invite them to return.

Team Member Stewardship

Work collaboratively with Hosts, Bartenders, Food Runners, and Bussers to deliver seamless service.
Communicate guest requests clearly with the Culinary Team.
Support fellow team members during busy service periods.
Participate in daily pre-shift meetings and menu briefings.
Contribute to a positive, professional, and guest-focused team culture.

Operational Stewardship

Prepare assigned service stations before each shift.
Maintain cleanliness and organization throughout the dining room.
Ensure tables are properly set and presentation standards are maintained.
Follow food safety, sanitation, and responsible beverage service standards.
Assist with opening, side work, and closing duties.
Report operational concerns or guest feedback to leadership.

Financial Stewardship

Promote menu items, beverages, and featured specials through suggestive selling.
Maximize guest satisfaction to encourage repeat visits and gratuities.
Accurately process guest payments and maintain cash-handling standards.
Help minimize food waste and service errors through attention to detail.

Cross-Functional Stewardship

Coordinate with the Culinary Team to ensure timely food delivery.
Communicate effectively with Bartenders regarding beverage orders.
Support Venue Services in maintaining a clean and welcoming dining environment.
Assist with special events and promotional activities as needed.
Foster collaboration across all restaurant team members.

Team Member Expectations

Restaurant Servers are expected to represent Harvest in the Gardens through exceptional hospitality, professionalism, and attention to detail. Team members should demonstrate initiative, communicate effectively, anticipate guest needs, work collaboratively with colleagues, and consistently deliver service that exceeds guest expectations.

Key Competencies

Guest-Focused Service
Hospitality
Communication
Menu & Beverage Knowledge
Sales & Suggestive Selling
Attention to Detail
Time Management
Teamwork
Adaptability
Problem Solving
Professionalism

Qualifications

Required

High school diploma or equivalent preferred.
Previous restaurant, hospitality, or customer service experience preferred.
Strong communication and interpersonal skills.
Ability to multitask in a fast-paced dining environment.
Flexibility to work mornings, evenings, weekends, holidays, and special events.

Preferred

Previous experience in a full-service restaurant.
Knowledge of food and beverage service standards.
Experience using POS systems.
Food Handler's Certificate or willingness to obtain one.
Knowledge of responsible alcohol service practices.

Working Conditions

This position requires flexibility to work mornings, evenings, weekends, holidays, and special events.

The role requires extended periods of standing and walking while working in a fast-paced, guest-facing restaurant environment.

Proficiency Requirement

To successfully perform this position, the team member must demonstrate the knowledge, skills, and abilities necessary to safely, effectively, and consistently perform the essential functions of the role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions where applicable.

Our Commitment

At Harvest in the Gardens, exceptional dining is created through genuine hospitality, attention to detail, and a passion for serving others. Our Restaurant Servers play a vital role in transforming every meal into a memorable experience.

If you're passionate about hospitality, enjoy building connections with guests, and thrive in a team-oriented environment, we'd love to hear from you.

Join Harvest in the Gardens and help create dining experiences that guests will remember long after the last course is served.

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This is a Shift job. Morning shifts may start as early as 5:30am, a night shift may not end until 1:00am. Are you prepared and willing to work your scheduled shifts, which will be at the company's discretion?*

Are you willing and able to work early mornings, late nights, holidays/birthday and weekends?*

Are you able and willing to perform tasks such as preparing food orders, working the cash register, stocking, cleaning (washing dishes, cleaning windows and bathrooms, throwing away garbage, mopping floors, etc.), and/or lifting up to 25 pounds?*

This job entails thorough deep cleaning, which included scrubbing and sometimes lifting objects from one floor to another and beyond. Are you willing and capable of performing these tasks?*

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