Food Runner

Nassau, New Providence, Bahamas

Full Time

Entry Level

Food Runner

Department: Food Experience – Full Service Restaurant

Location: Harvest in the Gardens (HITG), Nassau, Bahamas

About Harvest in the Gardens

Harvest in the Gardens (HITG) is a hospitality destination where exceptional dining, immersive entertainment, meaningful community, and genuine hospitality come together to create unforgettable experiences.

Our Full Service Restaurant is built on teamwork, precision, and exceptional hospitality. Every meal served represents our commitment to quality, and our Food Runners play an essential role in ensuring every dish reaches the right guest at the right time while maintaining the highest standards of presentation and service.

Position Overview

The Food Runner is responsible for delivering food from the kitchen to guests quickly, accurately, and professionally while supporting the overall flow of restaurant operations.

Reporting to the Full Service Restaurant Team Lead, this role serves as the vital connection between the Culinary Team and the front-of-house team, ensuring every meal is presented beautifully, delivered promptly, and meets Harvest in the Gardens' quality standards. Food Runners work closely with Restaurant Servers, Bartenders, Bussers, Hosts, and the Culinary Team to create a seamless dining experience.

Key Relationships

Reports To

Full Service Restaurant Team Lead

Collaborates With

Restaurant Servers
Restaurant Hosts
Bartenders
Bussers
Culinary Team
Venue Services
Guest Experience Team
People & Talent

Areas of Stewardship

Guest Experience Stewardship

The Food Runner is responsible for ensuring guests receive their meals promptly, accurately, and with exceptional presentation.

Responsibilities include:

Deliver food to the correct guests in a timely and professional manner.
Verify each order for accuracy before leaving the kitchen.
Present meals confidently while identifying menu items when appropriate.
Respond courteously to guest requests and communicate them to the appropriate team member.
Monitor guest needs and assist the service team when necessary.
Help create a seamless and enjoyable dining experience.

Team Member Stewardship

Work collaboratively with Restaurant Servers and the Culinary Team to maintain efficient service.
Communicate food readiness and order updates.
Assist fellow team members during busy service periods.
Participate in daily pre-shift meetings and operational briefings.
Promote teamwork, professionalism, and accountability.

Operational Stewardship

Ensure food is delivered according to Harvest presentation standards.
Maintain cleanliness and organization of service stations and expo areas.
Assist with table maintenance when appropriate.
Support opening, side work, and closing responsibilities.
Follow food safety and sanitation standards at all times.
Report operational concerns to restaurant leadership promptly.

Financial Stewardship

Help reduce food waste by ensuring accurate order delivery.
Protect food quality through timely service.
Handle restaurant equipment with care.
Support operational efficiency by maintaining smooth communication between the kitchen and dining room.

Cross-Functional Stewardship

Coordinate closely with the Culinary Team during meal service.
Communicate effectively with Restaurant Servers regarding order status.
Support Bussers in maintaining dining room readiness when needed.
Assist with special events and high-volume service periods.
Foster collaboration across all restaurant operations.

Team Member Expectations

Food Runners are expected to demonstrate urgency, professionalism, teamwork, and attention to detail in every aspect of their work. Team members should communicate effectively, support fellow partners, and consistently contribute to creating an exceptional dining experience for every guest.

Key Competencies

Guest-Focused Service
Communication
Teamwork
Attention to Detail
Organization
Time Management
Sense of Urgency
Adaptability
Professionalism
Food Safety Awareness
Problem Solving

Qualifications

Required

High school diploma or equivalent preferred.
Previous restaurant or hospitality experience preferred.
Strong communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Flexibility to work mornings, evenings, weekends, holidays, and special events.

Preferred

Previous experience as a Food Runner or in a full-service restaurant.
Food Handler's Certificate or willingness to obtain one.
Knowledge of food presentation and service standards.
Familiarity with restaurant operations and guest service expectations.

Working Conditions

This position requires flexibility to work mornings, evenings, weekends, holidays, and special events.

The role requires extended periods of standing and walking while working in a fast-paced restaurant environment. Frequent movement between the kitchen and dining room is required throughout each shift.

Proficiency Requirement

To successfully perform this position, the team member must demonstrate the knowledge, skills, and abilities necessary to safely, effectively, and consistently perform the essential functions of the role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions where applicable.

Our Commitment

At Harvest in the Gardens, exceptional dining is made possible through teamwork, precision, and genuine hospitality. Food Runners play a vital role in connecting our culinary and service teams, ensuring every meal reaches our guests with excellence and care.

If you're energetic, dependable, and passionate about creating memorable dining experiences through teamwork and outstanding service, we'd love to hear from you.

Join Harvest in the Gardens and help deliver exceptional dining experiences—one perfectly presented plate at a time.

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This is a Shift job. Morning shifts may start as early as 5:30am, a night shift may not end until 1:00am. Are you prepared and willing to work your scheduled shifts, which will be at the company's discretion?*

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Are you able and willing to perform tasks such as preparing food orders, working the cash register, stocking, cleaning (washing dishes, cleaning windows and bathrooms, throwing away garbage, mopping floors, etc.), and/or lifting up to 25 pounds?*

This job entails thorough deep cleaning, which included scrubbing and sometimes lifting objects from one floor to another and beyond. Are you willing and capable of performing these tasks?*

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